Privacy Policy

Last Updated: August 01, 2026

At Basirah Scents, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products and services.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order details

• Payment information (processed securely through Shopify or authorized payment providers)

• IP address, browser type, and device information

• Website usage information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Verify Cash on Delivery (COD) orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

If you subscribe to our newsletter or promotional updates, we may occasionally send you information about new products, offers, or special promotions. You may unsubscribe at any time.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

• Shopify

• Payment service providers

• Courier and delivery companies

• Technology and website service providers

• Government authorities when required by law

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

Data Security

We use industry-standard security measures to help protect your personal information. While we strive to keep your information secure, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw marketing consent at any time

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices. Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Basirah Scents

Email: basirahscents@gmail.com

Phone: +92 316 4672845

Address: Old Harappa Road, Sahiwal 57000, Punjab, Pakistan